I (the Provider) offer a "day care" service to you (the Customer) on the following terms. References to 'Dog' are to the Customer’s dog or dogs described below. This agreement is made when signed by us.
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The Provider offers “day care” for the Dog described below for not less than the time and on the days agreed with the customer from the Customer’s address or the customer delivers their dogs to the centre, or some other designated pick up point which is agreed with the customer. The Provider reserves the right to place other dogs with other dog/s, but the total number of dogs in one area with one person at one time will not exceed [8].
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The Provider will walk the Dog off site on occasions; dogs will be kept on lead when off site. Dogs will be walked off lead with clients permission only
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The Provider will provide this service either using a person appointed by or working under the Provider’s instructions.
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The Customer will either ensure that access is given to the Provider to collect the Dog from the agreed address at the agreed times or give the Provider a key to the place where the Dog is kept. The Provider will use the key to collect and return the Dog and for no other purpose and will keep it safe, not let anyone else have it, not copy it and will return it to the Customer on demand.
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The Customer will supply suitable collars or harnesses and leads [and when necessary muzzles] for the Dog and any coats or other accessories which the Customer wishes to be used. The Customer will inform the Provider fully of any characteristics of the Dog which needs to be known for handling and care of the Dog.
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The Provider holds public liability insurance .The client shall provide insurance for injury to their dog whilst in the care of the provider. The provider shall have no liability to the Customer for any claim in respect of the Dog, except such claim if any as covered by the insurance and admitted by the insurer.
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The Provider will inform the Customer of any incident or anything which the Provider notices about the Dog.
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The Customer will provide the Provider with details of the Dog’s inoculations and contact details of its vet. In case of need the Provider is authorised to refer the Dog to the named (or in emergency any other) vet for advice or treatment at the Customer’s expense. The Customer undertakes to reimburse to the Provider all expenses incurred under this clause.
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Either party may terminate this notice by not less than one week’s notice to the other at the address given in this agreement.
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The provider requires 24hr notice of cancellation for client’s dog’s day care. If such notice isn’t given the provider will charge the client as if the day care has taken place.
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All invoices raised for dog day care by Tails in the City must be paid to the provider within a seven day period; if this isn’t adhered to Tails in the City will add a late payment admin fee to the upstanding invoice.